Choose a path — primes, investors, B2B, and media each reach the right intake fast.
Four lanes route your message to the team that reads it. Sample and NDA requests live on their dedicated intake pages so the structured fields travel with the request; general / B2B inquiries land in the shared inbox; press questions reach the email proxy pending the dedicated press inbox. We respond within one business day.
Four lanes. One routing rule.
Pick the lane that matches who you are. The lane determines which team reads the message — defense procurement, investor relations, general / B2B inbox, or the press desk — so structured intake stays intact and nothing gets lost in the general queue.
Primes — sample request
Defense and industrial buyers evaluating material grade, finish, or dimensional conformance on a specific part. The sample intake captures part description, material grade, target ship-to, and timeline ahead of formal quote.
Investors — NDA request
Prospective lead investors requiring a mutual NDA before the data room. Provide firm details so we route the agreement to the right legal contact and countersign standard institutional NDAs within one business day.
General / B2B inquiry.
Quotes outside the DFARS specialty-metals flow, partnership questions, commercial / distributor interest, and anything that does not match the three lanes above. Your message lands in the shared inbox and routes to the team that can answer.
Media / press.
Press inquiries, interview requests, and editorial briefings. The dedicated press inbox is being provisioned at redoubt-fastener-co@polsia.app; in the meantime, the runtime email proxy routes your message to the team.
Press inbox provisioning in progress.
Response within one business day.
Every lane above routes to the team that owns the decision. Defense procurement reads sample and NDA requests; investor relations handles data-room and NDA flow for prospective lead investors; the shared inbox handles general / B2B; press inquiries land in the proxy while the dedicated media inbox provisions. Response time is within one business day, faster for active defense opportunities.
Still choosing where to land? Start from the home page — the LANES above are mirrored from the product and compliance pages so each is reachable from a program area, not only from /contact.